QCNet Web Site Privacy Policy

Welcome to QCNet's Website Privacy Policy. This Privacy Policy outlines the data processing and privacy practices of Bio-Rad Laboratories, Inc. and its Canadian subsidiaries ("Bio-Rad").

If you are a resident of the European Union please click here for supplemental GDPR statements.

This Privacy Policy outlines Bio-Rad's practices regarding the collection and use of individually identifiable information ("Personal Data") that Bio-Rad collects about you on or via www.qcnet.com, www.bio-rad.com and its regional sites, such as www.bio-rad.it or www.bio-rad.au (collectively, the "Site"). This Policy does not apply to other data or processing practices, such as data collected offline or via other web pages (which may have their own privacy statements).

If and when our Privacy Policy changes in any material or substantive way (such as any new uses of your Personal Data), the revised Privacy Policy will be posted on this Site and the Effective Date will be updated.

1. We May Collect Personal Data Using Cookies When You Browse the Site

When you visit the Site, we use cookies to store your preferences, to alert you to new areas that we think might be of interest to you, and to record past activity at the Site in order to provide better service. We also use cookies to store your country selection so that when you revisit the Site, the cookie recognizes your country and you do not need to select it again. You must enable cookies in your browser settings to use the Site.

Cookies are text files containing small amounts of information which are downloaded to your device when you visit our Site. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

There are four types of cookies:

Strictly necessary cookies. These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around this Site and use its features, such as accessing secure areas of the Site. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided. For cookies that are strictly necessary, no consent is required.

Performance cookies. These cookies collect anonymous information on the pages visited. These cookies collect information about how visitors use this Site, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works. By using this Site, you agree that we can place these types of cookies on your device.

In order to improve this Site and our service to you, we currently use the WebTrends On Demand product and other similar products to track Site usage. The On Demand product enables us to evaluate Site traffic and navigation data so that we can, for instance, see which pages of our Site are visited frequently, and which are not. You can find WebTrends On Demand Policy here: http://ondemand.webtrends.com/privacypolicy.asp.

Functionality cookies. These cookies remember choices you make (such as your user name, language or the region you are in) to improve your experience and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. By using our Site, you agree that we can place these types of cookies on your device.

Targeting or Advertising cookies. These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests and are usually placed by advertising networks. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information is shared with other organizations such as advertisers.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.

However, because cookies allow you to take advantage of some of the Site's essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

2. We Collect Personal Data When You Complete Online Forms

You may access the vast majority of the information on our Site without having to fill out an online collection form.

There are areas of the Site that require you to register or complete forms so that we can provide you with services or items you request; for instance, online purchasing, eOrdering, online quote requests, event/seminar registrations, and software downloads. Information that you provide on these online forms may include your name, address, phone number, fax number, email address, and your interests in certain Bio-Rad products, product lines, or services. If you avail yourself of the benefits of full registration in countries where we offer e-commerce, you will also need to provide payment information and a valid Bio-Rad account number. We do not collect any sensitive data such as health-related information. Our collection of Personal Data when you complete any online registration or other Personal Data collection form at this Site is subject to this Policy.

3. How We Use Personal Data You Provide

The Personal Data you provide through online collection forms may be used by Bio-Rad to provide you with the products, materials and services you request as well as:

• To improve, maintain, and protect our Site and to ensure that the content is relevant to your needs and preferences;
• To enable you to view the local list prices (available for selected countries) and post your comments on our bulletin boards;
• To respond to any other inquiries or requests that you might make;
• To notify you about updates to our Site;
• To conduct market, customer, and general business analysis for Bio-Rad’s internal use, and
• To improve and/or develop our products, materials, and services.

The Personal Data, if any, collected through cookies may be used by Bio-Rad as set forth in Section 1 of this Policy. If you do not provide your personal data to Bio-Rad we will not be able to provide you with the products, materials and services you request or the additional services listed above.

4. Categories of Recipients to Which Your Personal Data May Be Transmitted

Your Personal Data is held in confidence and never provided to any organization outside of the Bio-Rad group except as noted in this Policy.

We may provide Personal Data to third parties in connection with fulfilling or processing your specific requests. For example, if you purchase products online using a credit card, we will contact that credit card company or its third-party service provider to process the order, and we will use a third-party shipping company to ship your order or other requested items such as our print catalog or literature. To enhance security, your credit card number is encrypted as it is transmitted over the Internet.

We do not provide Personal Data that you supply to us to third parties for their own marketing purposes. We may provide Personal Data on a reasonable need-to-know basis to third parties bound by nondisclosure obligations. These third parties may be assisting us with the maintenance, protection, or operation of our Site and may work in connection with website, market, or business analysis conducted on our behalf for our use only. We may also provide Personal Data to third parties, who are bound by nondisclosure obligations, assisting us with marketing functions and data management. Any changes in these categories of recipients will be made only after the notification process set forth in the beginning of this Policy.

We may share Personal Data with law enforcement or other entities as required or permitted by law or to assist a lawful investigation. Personal Data may also be disclosed to third parties, who are bound by nondisclosure obligations, in connection with a Bio-Rad merger, acquisition, or sale.

We may monitor internally, or using third-party tools, how a user accesses or navigates the Site by tracking IP addresses or other "click stream data". In order to improve this Site and our service to you, we currently use the Webtrends On Demand product and other similar products to track Site usage. The On Demand product enables us to evaluate Site traffic and navigation data so that we can, for instance, see which pages of our Site are visited frequently, and which are not. You can find Webtrends On Demand Policy here: ondemand.webtrends.com

We may also use or provide nonidentifiable data to third parties in order to perform market or business analysis, on our behalf and for our internal use. This ultimately helps us to improve our services to you.

If you choose to register at our Site, you must provide your consent to the terms of this Policy, and therefore, to Bio-Rad's disclosure of your Personal Data to the third parties, for the purposes described in this Policy. Bio-Rad uses and discloses information only in connection with legitimate business purposes, and therefore, if you do not consent, you will not be able to register at our Site.

5. Transfer to Recipients Outside of Your Home Country

Some of our subsidiaries, affiliates, agents, or recipients outlined above are located or operate outside of your home country, and therefore, we may need to transfer your Personal Data outside of your home country for the purposes described in this Policy. The data protection laws in these countries may not provide an equivalent level of protection to those in your home country, but the recipients will abide by this Policy, as well as any other applicable laws. In addition, all recipients of your Personal Data will adhere to an adequate level of security as required by the laws of your home country. If you choose to register at our Site, you must provide your consent to the terms of this Policy, including this paragraph. Please note that if you do not consent, you will not be able to register at our Site.

6. Personal Data Storage

The Personal Data you provide to us is retained for the term reasonably necessary to process your requests as described herein; however, we may need to retain archival copies of Personal Data as required by applicable laws. In such cases, your Personal Data will be stored in a readable format only, so that no further processing activities may be conducted.

7. Bulletin Boards

Bio-Rad encourages you to share your comments and questions with us and other users at our bulletin boards; however, any material, information, or other communication that you post to a bulletin board as a "comment" will be considered nonconfidential and nonproprietary. Please do not post on any bulletin board any personally identifiable information or any other information that you wish to keep confidential.

8. We May Contact You

E-Mail

If you choose to register at our Site, we will request your explicit consent to receive e-mails from Bio-Rad.   If you wish to receive e-mails from us, notably informing you of new products, services, events, and other information related to Bio-Rad, please answer “Yes” to the corresponding question on the registration form. If you do not wish to receive e-mails from us, please answer “No”.   If you have given your consent to receive e-mails, each time we send you an email, you can opt-out of receiving future emails. Alternatively, to change your status on our email list, you can go to My Account under Lab Admin to verify your User Profile on QCNet and make the desired changes, or contact your local office or submit an e-mail through Feedback.

Direct Mail

If you choose to register at our Site, we will request your explicit consent to receive periodic mailings from Bio-Rad.   If you wish to receive such mailings from us, notably informing you of new products, services, events, and other information related to Bio-Rad, please answer “Yes” to the corresponding question on the registration form.  If you do not wish to receive mailings from us, please answer “No”.  If you wish to change your status on our mailings list, you can go to clicking on My Account under Lab Admin to verify your User Profile on QCNet and make the desired changes, or contact your local office or submit an e-mail through Feedback.

No Ad Servers

We do not partner with or have special relationships with any ad server companies and no third-party banner ads will appear on our website.

9. Your Right to Access and Rectify Your Personal Data

If you are a registered user, you have, among others rights set forth by applicable law, the following rights: you can revoke your consent(s) or enforce your rights by contacting your local office or submitting an e-mail through Feedback, and you can access, modify/update or delete your Personal Data at any time. Access to your information is available once you log in; simply go to your Profile page and modify your Personal Data as desired. If for any reason you are unable to access or modify your Personal Data, you can contact your local office or submit an e-mail through Feedback.

If you do not wish for your Personal Data to be processed, transferred and/or used as set forth in this Privacy Policy, please do not provide your consent to the terms of this Privacy Policy during the registration process, or provide such Personal Data to Bio-Rad.

10. Security

We maintain physical, technical, and organizational safeguards to protect your Personal Data from unauthorized or inappropriate access. Further, we always use industry-standard encryption technologies when transferring and receiving Personal Data exchanged with our Site. Our servers hosting your Personal Data are located in California, USA.

11. Children

This Site is not intended for persons under 18 years of age. However, we do offer certain classroom and teacher materials through our educational programs; teachers and their students may use this Site and the materials that we provide through our educational programs at their own discretion. We do not knowingly solicit or collect personal information from or about children or minors, and we do not knowingly market our products or services to children or minors.

If you have any question or if you feel that this Site is not following its stated Privacy Policy, you may contact your local office as listed on the Contact page, or submit a Feedback message.

If you do not wish for your Personal Data to be collected, transferred or otherwise processed as set forth in this Policy, please do not provide your consent to the terms of this Policy during the registration process, or provide such Personal Data to Bio-Rad.

Effective May 25, 2018